As every year, analytical and auditing companies as well as those dealing with new technologies share their predictions about next year’s trends. We decided to take a look at the most interesting forecasts
Cisco predictionIn the past year, the technologies of the future have become our everyday life faster than anyone could have expected. For this reason, according to experts from Cisco, when considering what the year 2021 will look like, we must take into account that the forecasts that were supposed to concern the distant future may come true sooner than we think.
1. Bridging the digital divide with 5G and Wi-Fi 6 – Internet access is one of the cornerstones of society and the economy, where all citizens can learn and grow. Therefore, high hopes are placed on the next generation of wireless technologies, including 5G and Wi-Fi 6. Cisco experts believe that advances in wireless Internet access are a way to bridge the digital divide
2. Applications increasing business flexibility and resilience – the future will force IT teams to be even more flexible. Using solutions that provide visibility into IT infrastructure will allow them to move from monitoring everything to monitoring only key data. As change continues, insight and automation will provide the foundation for future growth, competitiveness, and industry resilience.
3. Password-free cybersecurity – security service providers are working on the development of biometrics, which will soon become ubiquitous in both business and private situations. Organizations need to start preparing for this shift. It is necessary to adapt solutions to the requirements of new authentication methods that are not based on a password.
4. New models of technology consumption – changes in the consumption model of IT services will continue, the more so as more and more of them are offered through applications operating on the basis of corporate infrastructure or the cloud. Flexibility and the possibility of reducing costs thanks to fees only for the services used make it impossible to return to the old billing models. More than 81 per cent . Polish CIOs participating in the Cisco study agreed with the statement that the ability to predict and manage the scale of IT expenses, thanks to the cloud and flexible consumption models, is important for their business.
Sources: “Cisco 2021 CIO and IT Decision Makers Trends Pulse”, “2020 Cisco Duo Trusted Access”.
This year, Deloitte experts focused on those solutions that can be used to: create new jobs, create more human experiences and strengthen initiatives for diversity, equality and inclusion.
1. Retrofit legacy enterprise systems and migrate them to the cloud – Some companies are beginning to adopt clever outsourcing solutions to reorganize traditional business models. Others are exploring ways to transfer underlying assets to increasingly powerful platforms. Others are developing their platforms, e.g. by dealing with the technical debt of their systems. According to Deloitte experts, these innovative approaches to extracting more value from legacy key assets could soon become standard elements of any digital transformation program.
2. A new dimension in supply – Manufacturers, retailers, distributors and other future-focused entities are exploring ways to leverage advanced digital technologies to transform supply chain cost centers into customer-centric, value-added networks. Some companies are also exploring the use of robots, drones and advanced image recognition to make physical interactions in the supply chain (e.g., transport, storage) more efficient, effective and safe for employees.
3. Industrial Artificial Intelligence – Sophisticated Machine Learning (ML) models help companies successfully discover patterns, reveal anomalies, predict and make decisions, and generate insights – and are increasingly becoming key factors in organizational performance. Therefore, industrial companies are beginning to implement MLOps – a practice that enables collaboration and communication between data scientists and operations specialists to help manage the MLOps life cycle of production.
4. DEI tech– More and more organizations are switching to employment strategies that address prejudices and inequalities in order to improve company and individual employee performance. Technology leaders play a key role as strategic partners, designing, developing and implementing technical solutions to meet the increasingly complex challenges of human resources. In the coming months, Deloitte experts expect enterprises to start implementing new tools that will use advanced analytics, automation, and artificial intelligence, including natural language processing and machine learning, to help inform, deliver, and measure the impact of diversity, equality, and inclusion ( DEI; Diversity, Equity, Inclusion).
According to Gartner specialists, the most important trends in 2021 will be: artificial intelligence engineering and a cyber security net. A very interesting trend indicated by experts is also IoB (Internet of Behavior), which consists in using data to change behavior.
1. Internet of Behavior (IoB) – with the increase in the number of technologies that collect the “digital footprint” of everyday life (data covering the digital and physical world), this information will start to be used to influence behavior through the so-called feedback loops. For example, in the case of commercial vehicles, telematics can monitor the way in which e.g. a delivery truck is moving. Companies can then use this data to improve transportation efficiency, routing, and safety.
2. Full User Experience combines the experiences of both the customer and the employee. It aims to improve these in general where they intersect with each other.
For example, one telecommunications company changed the entire customer experience in an effort to improve customer safety and satisfaction with the dangers of COVID-19 in mind. The first step was to launch the appointment scheduling system via the existing application. After the client arrives at the meeting, he or she receives an instruction containing guidelines for safe “check-in”, and then the information on how long will elapse before he can safely enter the store (so that social distance is maintained).
3. Business operations from anywhere in the world will be critical to the successful recovery of companies from COVID ‑ 19. The idea is to keep digital and remote working opportunities first. This doesn’t mean that physical space shouldn’t be included, but it should be digitally enhanced.
4. A cybersecurity mesh is the use of a distributed architecture for scaled and flexible security systems. This allows, among others to demarcate a security boundary around the identity of a person or thing. It enables a more modular, responsive approach to protection against attacks.
5. Artificial Intelligence (AI) Engineering – aims to increase performance, scalability, interpretability and reliability of Artificial Intelligence (AI) models, while ensuring the full value of your AI investment. It turns out that people responsible for AI projects often face problems with their maintenance, scalability and management – which is quite a challenge for most organizations.
6. Hyperautomation is an idea calling for the automation in the organization of everything that can be subjected to this process. Hyperautomation is driven by organizations with legacy business processes that are not streamlined, causing extremely costly and extensive problems for these organizations.